Politique d'expédition

Our available shipping options vary based on the destination of the address.

International Shipping

We currently do not offer international shipping.

Shipment Processing Time

All regular orders are processed within 7 business days. Orders are not shipped or delivered on national holidays.

Orders placed during Restock Events can take up to 14 business days to be shipped from our warehouse.

We reserve the right to choose or use any carrier.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. Please note that we ship via carriers DHL Express, USPS, or UPS. Please note that delivery delays can occasionally occur and that none of our shipping times are guaranteed. We thank you for your patience!

The cost of each shipping method is automatically calculated at checkout.

All shipping charges are non-refundable.
All shipping time frames, including expedited services, are not guaranteed and will not be reimbursed if delays occur.

Shipment Confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Return Policy

Our Return Policy provides detailed information about options and procedures for returning your order. If you reroute a package back to us mid-shipment, you will be subject to the appropriate return label fee.

Lost and Stolen Packages

If your tracking number states your package has been delivered, but you cannot find it, you can file a claim with the carrier 24 hours after the expected delivery date and time. You must file the claim no later than 60 calendar days from the shipment date. We, as the shipper, are not responsible for lost or stolen packages after the package is marked as delivered. If you enter the wrong shipping address, we are not responsible for your mistake, and we will not send you a new unit for free.

We urge all customers to sign up for Informed Delivery by USPS and purchase Route Protection at checkout.

All deliveries as of 3/18/2023 have $100 worth of insurance via USPS or UPS.